Innovation

is the driving force behind our growth. We continuously explore new technologies and methodologies to streamline processes, improve product quality, and enhance production efficiency. By merging creativity with operational excellence, we ensure that our advancements not only meet but exceed industry standards, providing our customers with the highest level of performance and reliability.

Customer Focus

is the cornerstone of our business philosophy. We view our customers as partners, prioritizing their needs and viewing their success as our own. We work tirelessly to build long-term, trustworthy relationships, positioning ourselves as a key partner in their success.

Premier Taiwanese Manufacturing

Our commitment to manufacturing in Taiwan ensures top-quality products, particularly amidst the US-China Trade War. Emphasizing flexibility and reliability, we provide tailored solutions for robust connectivity, positioning TeleWire Technology as a leader in innovation and customer satisfaction, thereby guaranteeing superior solutions for our clients.

Certifications

TeleWire Technology is proud to hold ISO 9001 certification, demonstrating our commitment to superior quality management systems. Our products are also UL Certified, RoHS certified. Furthermore, we comply with REACH regulations and provide USA TSCA test reports and MSDS documentation to ensure product safety and regulatory compliance.

Core Competencies

Training Policy

  • Quality: We provide the best professional, skill-based, and self-development training to enhance employee capabilities and meet organizational needs.
  • Innovation: Through continuous learning, we improve soft skills, inspire creativity, and foster innovation, creating a win-win situation for individuals, the organization, and clients.
  • Sustainability:We continuously enhance and develop our talent pool, ensuring sustainable business operations that make a positive impact on society.

Information Security Policy

  • Confidentiality: Protect company information to prevent unauthorized access and ensure confidentiality.
  • Integrity: Safeguard company information from unauthorized alterations, ensuring accuracy and completeness.
  • Availability: Establish a business continuity plan to maintain ongoing operations and ensure availability.
  • Compliance: Ensure that all business activities comply with relevant legal requirements and regulations.

Customer Service Policy

  • Responsiveness: Ensure timely and effective responses to customer inquiries, complaints, and feedback to enhance customer satisfaction.
  • Quality Assurance: Deliver consistent, high-quality service by following standardized procedures and continually improving service delivery methods.
  • Empathy and Respect: Train employees to approach each customer interaction with empathy and respect, fostering positive relationships and building trust.

Safety and Health Policy

  • Safety Culture: Embed a people-centered safety culture and create an inherently safe work environment.
  • Employee Well-being: Promote physical and mental health to achieve a balance between work and life.
  • Regulatory Compliance: Adhere to occupational safety and health regulations, implementing management policies, and fulfilling corporate social responsibility.
  • Stakeholder Collaboration: Work closely with stakeholders to reduce workplace safety and health risks.

Environmental Policy

  • Sustainable Practices: Integrate sustainable practices across all operations to minimize the environmental impact and promote a greener future.
  • Pollution Prevention: Take proactive measures to prevent pollution by minimizing emissions, reducing waste, and ensuring proper disposal of hazardous materials.
  • Environmental Compliance: Adhere strictly to all environmental regulations and standards, ensuring the company’s operations are environmentally responsible.
  • Continuous Improvement: Commit to ongoing improvements in environmental performance, regularly reviewing and updating policies to meet evolving environmental challenges.